Privacy Policy

The policy: This privacy policy notice is for this website; www.totalia.co.uk and served by Total IA Ltd, Unit 730 Jupiter Court, Gloucester, GL2 9QW and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  •  “I”, “our”, “us”, or “we” refer to the business, Total IA Ltd.
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases.

  • We are registered with the ICO under the Data Protection Register, our registration number is: ZA447829
  • Lawful basis: Consent
The reason we use this basis: Newsletter & Marketing
  • Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
  • Sharing your information: We do not share your information with third parties.
  • Lawful basis: Contract
.
  • The reason we use this basis: Perform any contract to which you are party or in order to take steps at your request prior to entering into a contract.
  • Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms.
  • Sharing your information: We do not share your information with third parties.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant content.

Some cookies are required to enjoy and use the full functionality of this website.

We do not use a cookie control system that allows you to accept the use of cookies, this is due to the type of cookies we are using do not require user consent. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Cookies that we use are;

  • Profiling Cookie: These cookies are used to store statistical records to enhance the customer’s use of the website. These records can provide recommendations for specific offers based on the customer’s usage of the website. User consent is required.
  • Technical Cookie: These cookies are used to provide for a smooth-running website. User consent is required.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking & commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our own means. We only link to trusted partners who each have high standards of user privacy and security.

Clicking on any affiliate links may track your actions by using a cookie saved to your device.
If you have any concerns about this we suggest you do not click on any affiliate links found throughout the website.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations, will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

We hold the following information about you within our system;

  • Email address
  • I.P address
  • Subscription time & date

sign up to our newsletter


    TIA logo

    Conversation

    Phone:  +44 01452 668 057
    Email: info@totalia.co.uk

    Location

    Unit 730 Jupiter Court
    Cheltenham Road East
    GL2 9QW UK